Need help?
Frequently Asked Questions
Nubo Baby garments are available at nubobaby.com.
Yes, you can place an order as a guest. However, if you create an account, your shipping and billing addresses will be saved to our address book and you will be able to view your order history. Therefore your next purchase will be much more easier. We also provide exclusive offers to our subscribers.
We only ship to United States and Europe at the moment. Therefore, your credit card will be charged either Dolars or Euros.
We accept Visa, MasterCard and all other major credit cards via Shopify Payments checkout gateway.
You can contact us by sending an e-mail to hello@nubobaby.com. Please allow up to 24 hours for a reply. Any inquiries sent on the weekends or public holidays will be responded on the following business day.
We have provided individual garment fit notes to each product page and a detailed size chart. If you still have questions please contact us at hello@nubobaby.com, and we will help you find the best size for your little one.
All of our subscribers will receive a one time 10% off in their first order. We will be providing further offers to our subscribers.
We only ship to United States and Europe at the moment. We offer free shipping to United States.
Orders from the United States will be sent to your registered delivery address within 3 working days and orders from Europe will be sent within 5 working days at the latest.
Please note that orders placed on Friday, Saturday or Sunday will be shipped on Monday.
You can return the items you purchased from Nubobaby.com within 14 days as of the delivery date. You need to create a return request before sending your item back to us. See the Return and Exchange Policy page for further information.
We currently do not offer size exhanges. To change the size, please return the item you purchased and place a new order for the desired size.
We ensure that all items sold are of the highest standards and quality. However, if you have concerns regarding your item please contact us straight away at hello@nubobaby.com. We will review the matter and get back to you as soon as possible.
It is definitely safe to order from Nubobaby.com. We do not store any credit card details nor share your personal information with any third party.
You can change or cancel your order if it is not shipped. Please contact us straight away at hello@nubobaby.com if you want changes in your order. Please note that once an order is shipped, it cannot be changed or cancelled.
For further questions please contact us at hello@nubobaby.com.




